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about us

My name is Steve Dove and I am the owner of 3 Doves Heating & Air I think it is important to know who you might be dealing with when a need arises. So first a little bit about my background. 

I hold a Certificate in Electronics Technology from Lebanon County Area Vocational-Technology School and an A.A.S. in Electronics Technology from Pennsylvania College of Technology. I have 25 years working in industrial engineering roles.  This has provided me with a deep understanding of the industrial process, product design, system design, and repair allowing me to provide you with greater insight into the proper design of a new system, flaws in a current system, and the importance of proper maintenance.  I am a licensed Mechanical Contractor in the state of South Carolina and service the greater Rockhill and Fort Mill area. 

So why choose 3 Doves? At 3 Dove’s Heating and Air our focus is resolving your HVAC issues quickly, efficiently and at a great price.  We do not use pressure tactics to sell products.  We strive to help you understand the problem so you can make the best decision on how to repair the system or if it is time, to retire an old system and install a new one.

 

You can read about our Business Philosophy on the home page or click here.

Hello

Frequently asked questions

  • Should I fix the issue with my unit or replace it?
    Each time I hear this question I make sure the customer completely understands why the system failed in the first place, what it would cost to fix the problem, how old the system is (how much life is left in the system), how much would a system replacement cost and that they have to consider their own budget to help with the answer. If the fix to the problem is more than 40% of the cost to replace, the system is 15 years old and you have the replacement cost in your budget. I would say you would be wise to replace the system. If your savings are lacking because of another big purchase then it would be ok to settle on the fix till you can save for the new system. This is something that I try to help each customer by educating them so they can make their own decision.
  • What type of filters are best to use in my home?
    The proper size filters should always be used. Measure the inside dimensions of the filter holder(s) and select the standard size closest to that measurement. If not sure ask your service person. Another consideration is the MERV rating. Each filter will have this specification somewhere on the filter or packaging. The lower the MERV rating the easier the air can pass through along with the least amount of filtration. The higher the number the harder for the air to get through it along with the best filtration. How easy the air passes is important to the HVAC equipment function and longevity. How well the filter cleans the air is also important to the system. A system that is trying to cool the homes air needs to get lots of air to pass through the system in order for it to cool the air properly. I like to run a lower MERV filter in the cooling season. Because dust is more prevalent in the drier heating season, I like to increase the MERV rating to lessen the amount of dust in the home. The exact numbers for your system are located in the owners instruction for the system or consult your service person for advice.
  • What are the ways to improve my Indoor Air Quality (IAQ)?
    There are a lot of things that can help to improve your IAQ. To improve the IAQ you must know what aspect you wish to improve. Is the problem dust, smell, virus prevention or something else? There are a lot of options in the HVAC Contractors tool box to help with IAQ. Simple dust abatement can be as simple as increasing the MERV rating of the air filter in the system. Smells typically originate from some moisture issue (possibly mold). There are Ultraviolet lamps that can be installed into the system to neutralize the mold growth and improve the smell of the air from the system. There are also now Negative Ion generators that can help to neutralize and kill airborne viruses. Schedule a consultation for help with your IAQ so we can discuss options.
  • What is the proper temperature to set the thermostat in my house?
    Typically anywhere between 70 and 80 degrees in the summer and 60-75 degrees in the winter are ideal for the system. There are limitations to how low a system can keep the temperature in the summer. System designers will select equipment based on a max of 25 degrees of difference between outside and inside temperature. This means if the outside temperature is 100 degrees, the best you can do is 75 degrees indoor temperature with the unit running constant. This allows for proper dehumidification and cooling of the home.
  • Are Bi-Annual system checks worthwhile?
    Short Answer is Yes. Having a pro check the system before the extreme hot or cold weather is a great way to prevent your system from leaving you uncomfortable in your home. The Technician cannot prevent all breakdowns but they can catch a lot of common components before they fail. This will extend the useful life of your system. Also with my service model you do not pay for labor to change the component while I’m on site to do the inspection. This would save you money.
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